What 'made to order' really means, and why we'd rather explain it than hide it
No warehouse, no leftover stock, no reason to push you. Here is how the order actually moves.
Everything with a print on it in this shop — tees, hoodies, posters, prints, the calendar — is produced after you order it. Nothing sits on a shelf waiting. Some people read that as a warning. I'd rather explain it, because it changes what you should expect and what you don't have to put up with.
What happens after you pay
- The order goes to the print partner with your size, colour and shipping country attached.
- The blank gets pulled, printed and checked. For apparel this is usually a few days; for prints and calendars it depends on the stock and the run.
- It ships from the facility nearest your country, with tracking, and you get the shipped email from us when it moves.
The delivery estimate on each product page is the real one for your country, not a best case. If it says six to twelve business days, plan for that.
What it means for you
- Every size is available. Nobody is sold out of a medium because a batch ran small.
- There's no clearance pressure. We don't have stock to clear, so there are no countdown timers, no 'only 3 left', no fake sale prices. When the price changes, it's because the cost changed.
- The print is fresh. A calendar printed in the week you ordered it hasn't been sitting in a box since spring.
- Mistakes get remade, not refunded into silence. If something arrives damaged or wrong, send a photo and a replacement goes into production.
What it means for us
We pay for each item as it's made, and we pay the shipping cost the carrier actually charges. That's why shipping is quoted in your bag for your country before you type an address, and why the shop runs in Canadian dollars for Canada and US dollars for the States. Years ago, on a different version of this shop, I guessed at shipping and it cost me. Now the number you see is the number it costs — with a small buffer for exchange, and nothing else.
Returns, plainly
Because each piece is made for one order, we can't take back a tee that's the wrong size and put it on a shelf. So the size guide on each product page is written to be trusted, and if you're between sizes, the notes say which way to go. Damaged or incorrect items are replaced. That's the whole policy, and it's written out on the Returns page without fine print.
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The things it's about.
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